Dear Valued Clients,

Referring to the announcement/media release by the Malaysian Investment Development Authority (MIDA) on 14 June 2023 through their official website, companies in the Manufacturing Sector, Selected Services Sector, and Representative Office/Regional Office (RE/RO) with approved status located in Peninsular Malaysia can now apply for the Expatriate Post Approvals and Employment Pass Support Letters through the Xpats Gateway accessible via the ESD Online at esd.imi.gov.my.


One of the mandatory documents to obtain the MIDA Support Letter is the Approval of Manufacturing License (ML)/Incentive/Grant/Status/Letter of Exemption from Manufacturing License, serving as evidence that the company operates in a sector under MIDA's purview.


The Xpats Gateway was officially launched on 15 June 2023 as part of the Government's commitment to digitising governance while ensuring that Malaysia remains a business-friendly country that supports its economic and investment goals.

For more information, please refer to the links below:

• https://www.mida.gov.my/media-release/single-window-platform-notice/
• https://www.mida.gov.my/faq/
• https://investmalaysia.mida.gov.my/EIP/Faq.aspx

Should you require further clarification, please contact MIDA at:

Thank you.

MYXpats Centre

Dear Valued Clients,

We regret to inform that MYXpats Call Centre is currently experiencing downtime due to a technical issue with our telephone lines. Please be assured that we are working with our telecommunications provider to resolve the issue.

If you require further assistance, please contact us at:

• Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
• Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
• Returning Expert Programme (REP): rep@talentcorp.com.my

Thank you.

MYXpats Centre

Dear Valued Clients,

With reference to the announcement made by the Selangor State Government declaring Monday, 14 August 2023, as Public Holiday in conjunction with the Selangor election results, please be informed that the MYXpats Centre (Mutiara Damansara) will be closed during this period. The MYXpats Centre counter, telephone, and email services will not be available to clients.

However, companies/individuals can still access the system and submit applications online during this time.

For assistance, kindly email us at:

helpdesk@myxpats.com.my (for Employment Pass, Professional Visit Pass, and related passes)

rptcare@myxpats.com.my (for Residence-Pass Talent (RP-T))

Thank you.

MYXpats Centre

Greetings from MYXpats Centre!

Referring to our announcement on 1 June 2023, the Xpats Gateway, officially launched on 15 June 2023, represents the Government's commitment to digitising governance while ensuring that Malaysia remains a business-friendly country that supports its economic and investment goals.

We are pleased to announce that effective 31 July 2023 onwards, the Xpats Gateway system has been extended to include more sectors. Employers under the purview of the following Agencies can now apply a Support Letter for their expatriate hiring through Xpats Gateway. The Xpats Gateway can be accessed via the ESD Online at esd.imi.gov.my.

Upon obtaining a letter from the respective agencies, the employer can continue with the application for the final decision by the Immigration Department of Malaysia via the ESD Online (esd.imi.gov.my).

Thank you.

MYXpats Centre

Greetings from MYXpats Centre!

We refer to the announcement made by the Minister of Economy, YB Tuan Rafizi Ramli on 31 May 2023, where the application process for expatriates' Employment Pass (EP) will be fully implemented through a Single Window system known as Xpats Gateway.

We are pleased to invite Employers from industries under the purview of the Approving Agencies/Regulatory Bodies to our virtual and physical Xpats Gateway Briefing Session.

Kindly register your slot as per details below:

Should you require further assistance, please contact MYXpats Helpdesk:

Thank you.

MYXpats Centre